Before the rental

• OuiCar in a nutshell...
• Why would I hire my car out to private individuals?
• How much money can I expect to make?
• Is peer-to-peer car hire legal?
• Check the condition of the vehicle, the Contrôle Technique roadworthiness certificate, and all safety equipment!
• Can I offer my car to be rented on OuiCar?

DURING THE RENTAL

• Who can return the car ?
• My renter wants to keep the car for longer. What should I do?
• Do we have a rental agreement to sign?

AFTER THE RENTAL

• When (and how) will I get paid?
• What happens in case of ticket?
• What happens in case of extra miles?
• What happens in case of late return of the vehicle?
• Do I have to declare any income I make through hiring out my vehicle for tax purposes?
• What happens in case the renter causes minor damages? (Stripes, spots...)

BEFORE THE RENTAL

• What conditions must I meet to rent a vehicle on OuiCar?
• I’ve only had my driving license for a year and a half but I did drive accompanied by a qualified driver before obtaining my licence. Can I hire a vehicle from you?
• Do I need to pay a deposit?
• Options for additional insurance and roadside assistance
• How to contact the car owner?
• What methods of payment does OuiCar accept ?

DURING THE RENTAL

• How to exchange the contract?
• How to proceed to the key handover for a successful rental?
• Everything about the fuel level
• How to extend the rental?
• Who to contact in the event of a problem?
• What to do if the vehicle breaks down?

AFTER THE RENTAL

• I am waiting for a refund!
• Do you provide some form of document to enable me to obtain a refund?
• How to get a receipt?

I AM AN OWNER

• What is the OuiCar CONNECT box?
• Do I have to take out a specific insurance?
• How do I get the OuiCar CONNECT box installed in my car?
• How does the assessment take place on arrival and return?
• How much does the OuiCar Connect system cost?
• Does OUICAR CONNECT technology work in a parking lot?

I AM A RENTER

• Open and close the doors of a OUICAR CONNECT vehicle
• What benefits does OuiCar Connect rental offer?
• Starting a OUICAR CONNECT car
• What are the pre-requisites for renting a Connect car?
• How is the verification of identity documents carried out?
• How do I deliver the keys and documents of the car?

• Information about my data
• General Conditions of Use
• Specific Conditions of Use (country : France)
• OuiCar Connect Specific Conditions of Use
• Privacy policy
• Legal notices