• What conditions must I meet to rent a vehicle on OuiCar?
• I’ve only had my driving license for a year and a half but I did drive accompanied by a qualified driver before obtaining my licence. Can I hire a vehicle from you?
• Do I need to pay a deposit?
• Options for additional insurance and roadside assistance
• How to contact the car owner?
• What methods of payment does OuiCar accept ?
• What is a ‘verified profile’?
• How is the price's ads set ? What does it include?
• Where is the agreement?
• What conditions apply for renting with a foreign or European driving licence?
• How to rent a car?
• How can I cancel a reservation and under what conditions?
• What are the benefits of choosing peer-to-peer car hire over the traditional car hire route?
• Can I get hold of you on the phone?
• Do you accept payments via PayPal?
• Can we add additional drivers?
• Are the payment system and rental process secure?
• How to change a rental?
• How to pay on the platform?
• Is there a security deposit to pay?
• What is the insurance "excess"?
• My personal space : identification
• Benefits of the "Excess Reduction" option