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  1. Help center
  2. I am a renter
  3. BEFORE THE RENTAL


BEFORE THE RENTAL

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  • Advantages of Instant Booking
  • What conditions must I meet to rent a vehicle on OuiCar?
  • I’ve only had my driving license for a year and a half but I did drive accompanied by a qualified driver before obtaining my licence. Can I hire a vehicle from you?
  • Do I need to pay a deposit?
  • Options for additional insurance and roadside assistance
  • How to contact the car owner?
  • What methods of payment does OuiCar accept ?
  • What is a ‘verified profile’?
  • How is the price's ads set ? What does it include?
  • Where is the agreement?
  • What conditions apply for renting with a foreign or European driving licence?
  • How to rent a car?
  • How can I cancel a reservation and under what conditions?
  • What are the benefits of choosing peer-to-peer car hire over the traditional car hire route?
  • Do you accept payments via PayPal?
  • Can we add additional drivers?
  • Are the payment system and rental process secure?
  • How to change a rental?
  • How to pay on the platform?
  • Is there a security deposit to pay?
  • What is the insurance "excess"?
  • My personal space : identification
  • Benefits of the "Excess Reduction" option

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